Healthcare Satisfaction Specialist

2 weeks ago


Johnson City, Tennessee, United States Morrison Healthcare Full time
Responsibilities
  • Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit
  • Maintains and supports client satisfaction at a level that ensures account retention
  • Administers required client/customer surveys and responds in a timely and effective manner
Requirements
  • HS diploma/GED or equivalent combination of education and experience; 4-year degree preferred
  • 2-3 years in-servicing experience in customer service training
  • Hospitality and healthcare experience preferred
Salary and BenefitsWe offer a competitive salary range of $50,500-$52,000 per year, plus benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.

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