Customer Service Representative
2 weeks ago
The Customer Service and Sales Associate plays a vital role in ensuring that customers have an exceptional experience with Hertz. This individual will consult with customers on their rental needs, maximizing revenue opportunities by actively offering products and services and overcoming customer objections.
Key Responsibilities:
- Provide world-class customer service and sales support
- Consult with customers on their rental needs and offer relevant products and services
- Maximize revenue opportunities by actively offering products and services and overcoming customer objections
- Ensure that customers receive a high level of service and support
Requirements:
- Strong oral and written communication skills
- Ability to build relationships with customers
- Strong multitasking skills
- Ability to upsell and overcome customer objections
- High level of ownership, accountability, and initiative
Benefits and Perks:
- Competitive hourly rate of $18.00
- Medical, dental, and vision plan options
- Retirement programs, including 401(k) employer matching
- Paid parental leave and adoption assistance
- Employee assistance program for employees and family
- Educational reimbursement and discounts
- Voluntary insurance programs - pet, legal/identity theft, critical illness
- Perks and discounts - theme park tickets, gym discounts, and more
About Hertz:
Hertz is one of the largest worldwide airport general use vehicle rental companies, operating the Hertz, Dollar Car Rental, and Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand.
Equal Employment Opportunity Statement:
Hertz is an equal employment opportunity employer and welcomes applications from diverse candidates. We champion and celebrate a culture of diversity and inclusion, taking affirmative steps to promote employment and advancement opportunities.
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