Emergency Response Coordinator

2 weeks ago


Edison, New Jersey, United States Hackensack Meridian Health Full time
About the Role

At Hackensack Meridian Health, we're committed to delivering exceptional patient care and advancing our mission to transform healthcare. As an EMS Dispatcher, you'll play a critical role in ensuring the efficient flow of emergency transports and providing top-notch support to our EMS department.

Key Responsibilities
  • Partner with EMS department units to coordinate emergency transports and ensure seamless communication.
  • Respond to 911 calls, provide emergency medical call screening, and offer pre-arrival instructions to EMS crews.
  • Coordinate transportation requests from contracted facilities and perform other duties assigned by your supervisor or manager.
Requirements
  • High School diploma or equivalent required; minimum 3 years of non-emergency dispatch experience or related experience in dispatching, law enforcement, firefighting, or EMS.
  • Proper knowledge of radio systems and components, as well as understanding of radio broadcast procedures and FCC Rules and Regulations.
  • Familiarity with computer-aided dispatch software, UHF/VHF, and other radio frequencies.
Preferred Qualifications
  • Experience working with case managers and insurance providers.
  • Knowledge of county geo-political boundaries, major highways, and landmarks.
  • Familiarity with computer-aided dispatch software, UHF/VHF, and other radio frequencies.
Licenses and Certifications
  • Emergency Medical Technician Certification (New Jersey).
  • AHA Basic Health Care Life Support HCP Certification.
  • Basic Tele-communicator certification within one year of hire.
  • Advanced Emergency Medical Dispatch certification within one year of hire.

If you're passionate about delivering exceptional patient care and advancing our mission, we encourage you to apply today.



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