Front Desk Medical Support Associate
3 days ago
About the RoleThe Patient Access Medical Assistant will be responsible for providing front-line support to the clinic and direct patient care activities. This role will require coordinating and performing front-line office activities in an effective and efficient manner for the department.
Key Responsibilities
- Provides patient care as directed by the licensed nurse, within the medical assistant scope of practice, in meeting the multidisciplinary care plan established for each patient.
- Assists providers in setting up for minor procedures, gathering supplies and equipment, applying aseptic dressings, opening supplies, etc.
- Obtains and accurately documents patient information using the rooming tool within the electronic medical record.
- Reinforces patient instructions to enhance patient understanding and adherence to treatment, and plan of care.
- Collections and prepares lab specimens, and completes associated paperwork, forms, and documentation to expedite laboratory studies with accuracy and efficiency.
- Reports patient concerns and questions to appropriate care team member and follows through as directed.
- May have access to non-controlled medication storage and supply areas and can transport non-controlled medications as necessary to meet the needs of the clinic and unit.
- Inventories and orders supplies based on appropriate or established inventory levels. Checks for expired items and removes expired supplies from inventory. Assures adequate stock of supplies and equipment in rooms.
- Cleans equipment and routinely inspects condition and operation of equipment as appropriate to scope of role. Cleans and prepares exam rooms between patients.
- Performs high-level disinfection or sterilization per policy and procedure.
- Performs duties of Patient Access Representative including responsible for checking patients in for appointments and accurately verifying demographics.
Education and Experience
A minimum of 1 year-related work experience is preferred. A High School Diploma or Equivalent (GED) is required.
Benefits
Geisinger offers competitive salaries and benefits packages for full-time and part-time positions. We strive to create a positive and supportive work environment that fosters collaboration, innovation, and growth. As an equal opportunity employer, we value diversity and inclusion and are committed to creating a workplace where everyone feels valued and respected.
Salary Information
The estimated annual salary for this position is around $38,000-$42,000 depending on experience and qualifications.
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