Service Technician
3 days ago
We are seeking a skilled Service Technician to join our team at Insight Recruitment. As a Service Technician, you will be responsible for inspecting and maintaining technology solutions, providing front-line support, and troubleshooting issues across various settings.
Key Responsibilities- Inspect and maintain technology solutions, including Access Control, Audio/Visual, Fire Alarm, Healthcare Communications, Sound Systems, and Video Surveillance
- Provide front-line support across various settings, including stadiums, hospitals, schools, and banks
- Troubleshoot and resolve issues, inspect devices, and provide quality reports
- Recommend preventative maintenance and communicate effectively with internal and external customers
- Handle escalated customer cases and de-escalate situations, provide on-site client training as required
- Work independently and as part of a team, set up and use remote software like TeamViewer, and deploy on-site solutions when necessary
- Experience in a technical field (minimum 2 years)
- Associates Degree in Electronics preferred
- Valid State Drivers License
- Ability to climb and work from ladders and scaffolding
- Willingness to travel and work weekends/overtime as needed
- Strong communication and problem-solving skills
- Health, dental, and vision insurance
- Flexible spending account
- Paid time off and holidays (8)
- 401K/profit sharing
- Short-term disability
- Training and professional development
- Dynamic company culture
- Company apparel stores
- Generous per diem and company-paid hotel rooms during travel
- Cell phone stipend
- Company vehicle
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