Tea Operations Director
1 day ago
We are a leading café chain dedicated to serving high-quality tea and coffee products in a welcoming and inviting atmosphere. Our mission is to provide exceptional customer service and create a loyal community of customers who appreciate our commitment to quality and sustainability.
As a Business Manager at Teaspoon San Jose, you will play a critical role in driving business growth and customer satisfaction. You will be responsible for leading a team of baristas to deliver exceptional customer service and product quality, while also managing store operations and monitoring financial performance.
Key Responsibilities:
- Develop and implement business strategies to drive revenue growth and customer engagement
- Lead a team of baristas to deliver exceptional customer service and product quality
- Manage store operations, including scheduling, inventory, and cash management
- Monitor and analyze financial reports to identify trends and areas for improvement
- Collaborate with the management team to achieve business objectives and improve overall store performance
Requirements:
- Bachelor's degree in Business Administration or related field
- Proven track record of leadership and management experience in a retail or food service environment
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment and adapt to changing circumstances
- Knowledge of operational systems and software, including scheduling and inventory management tools
Benefits:
- Competitive hourly rate: $30.00-$35.00 per hour
- Performance-based bonuses
- Flexible schedule and paid time off
- Health, dental, and vision insurance
- Employee discount program
- Ongoing training and development opportunities
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