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Carryout Team Member

2 months ago

Ripley, United States Bob Evans Restaurants Full time

Job Summary:

We are seeking a highly motivated and customer-focused Carryout Team Member to join our team at Bob Evans Restaurants. As a Carryout Team Member, you will be responsible for providing exceptional customer service, ensuring accurate and timely preparation of carryout orders, and maintaining a clean and organized work environment.

Key Responsibilities:

  • Customer Service:
    • Greet all guests in a friendly and welcoming manner
    • Understand and utilize menu knowledge and situational selling techniques when placing orders for carryout guests
    • Communicate professionally with guests to determine their needs and help them with menu selections
  • Order Preparation:
    • Package food and beverage orders, condiments, and appropriate items promptly and accurately
    • Ensure items are prepared properly and on a timely basis, following company standards
  • Cash Handling and Operations:
    • Handle cash and credit transactions; accurately account for all receivables
    • Monitor the cleanliness, organization, and stock levels of the bakery and retail areas
  • Teamwork and Communication:
    • Wear a headset to communicate with managers and teammates to help expedite the guest experience
    • Assist in greeting guests and escorting guests to tables
    • Assist in cashing guests out if the cashier is not available
  • Additional Responsibilities:
    • May be asked to assist in other job categories as well
    • All other duties as assigned

Requirements:

  • 0-2 years related experience
  • Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
  • Ability to identify and resolve issues as they arise
  • Detailed oriented with the ability to multi-task
  • Ability to prioritize, good organizational skills

Physical Requirements:

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of this job. This list is not designed to contain a comprehensive listing of activities and the employer reserves the right to change or assign other duties to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

While performing the duties of this job, you will regularly be required to:

· Stand for entire shift and walk for long periods of time without rest or sitting down

· Push, lift, carry, and transfer up to 50 pounds

· Reach with hands

· Use hands to finger, handle, or feel objects, tools, or controls

· Bend and stoop

· Verbally communicate with others

· Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

· Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area