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Member Service Representative/Teller

2 months ago

Clare, Michigan, United States mfcu Full time
Member Service Representative/Teller

We are seeking a highly motivated and customer-focused Member Service Representative/Teller to join our team at Members First Credit Union. As a key member of our branch team, you will be responsible for delivering exceptional service to our members, providing financial solutions, and promoting the credit union's products and services.

Key Responsibilities:
  • Provide exceptional member service, responding to inquiries, and resolving issues in a timely and professional manner.
  • Process member transactions, including deposits, withdrawals, and loan payments, while maintaining accuracy and attention to detail.
  • Assist members with account maintenance, changes, and cross-selling opportunities to increase member share of wallet.
  • Collaborate with branch staff to achieve sales and service performance expectations.
  • Ensure security and compliance procedures are followed in all transactions.
Requirements:
  • High school graduate or equivalent.
  • Experience operating a personal computer and proficiency in Microsoft Office.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and maintain a high level of productivity.
  • Knowledge of credit union products and services, with a willingness to learn and grow.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A chance to make a real difference in the lives of our members.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.