Assistant Facility Manager, PDOT Shuttle Operations

2 weeks ago

Buffalo, New York, United States SP+ Full time
Job Overview

At SP+, we're driven by Our Promise, "Making Every Moment Matter for a World on the Go." As an Assistant Facility Manager, you'll play a key role in delivering exceptional customer experiences and driving business growth.


Key Responsibilities
  • Lead initiatives to enhance client and customer satisfaction.
  • Assist in the day-to-day management of assigned locations.
  • Supervise shuttle drivers, parkers, and monitor shuttle bus operations.
  • Ensure excellent customer interactions and supervise the completion of closing reports.
  • Implement effective revenue control procedures and perform other necessary functions as assigned.
  • Assist with daily data entry of revenue reports and compile and interpret reports on a daily basis for facility operations.

Requirements

Salary Range: $27.00 per hour


Benefits: Eligible employees will participate in various benefits plans, including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off.

Qualification Requirements: To succeed in this role, you must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Required: High School Graduate. Some college a plus.

Experience Required: At least one year of supervisory experience, preferably in the transportation and/or parking industry.

License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record.

DOT Medical Card: A Medical Examiner's Certificate (DOT Medical Card) is required.

Availability to Work: Special shift requirements may vary depending on location hiring needs.

Computer Skills: Intermediate computer skills utilizing Microsoft Office (Excel and Word).

Other Desired Qualifications: Knowledge of transportation (shuttle operations), DOT regulations, union contracts, and payroll strongly desired.

Competencies: Superior verbal and written communication skills; must be proactive with strong personal drive and proven customer service skills, and willing to lead by example.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment for extended periods of time. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 50 pounds.

SP+ is an equal opportunity employer committed to recruiting, hiring, training, and promoting without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other classes protected by federal or state law.

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