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Maintenance Supervisor-Surf A1A

2 months ago

Atlantic Beach, Florida, United States The Klotz Group Of Companies Full time
Job Overview

Surf A1A is seeking a skilled Maintenance Supervisor to join our team. As a key member of our community, you will be responsible for ensuring the upkeep and maintenance of our properties, providing exceptional customer service to our residents, and collaborating with our team to achieve our goals.

Key Responsibilities
  • Assist and complete work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
  • Oversee and complete the 'make-ready' process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a 'punch' list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
  • Develop standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and our standards.
  • Periodically inspect work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
  • Periodically inspect work performed by contractors, vendors, and other service providers to verify the work, materials, and services meet quality standards, scope, and specifications as required.
  • Maintain adequate inventory of spare parts and maintenance materials and work with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
  • Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
  • Support cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
  • Conduct regularly scheduled safety meetings, ensure all MSDS sheets are current and readily accessible, and keep up to date on all OSHA and other safety-related laws and requirements to ensure community compliance.
  • Demonstrate customer service skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
Requirements
  • Advanced knowledge of appliance repair, plumbing, electrical, safety conscious, and light carpentry.
  • HVAC, CPO, CAMT, EPA certifications.
Preferred Qualifications
  • Candidates must have a valid Driver's License.
  • 3+ years of experience in Multifamily.
  • Must be enthusiastic, creative, and able to think both strategically and tactically.