Senior Director Software Engineering Lead
4 weeks ago
To achieve success in this role, you will need to leverage your technical expertise and leadership skills to drive the development of software engineering teams at Salesforce Inc.
Key Responsibilities:
Plan, direct, and coordinate activities in software development, including electronic data processing, information systems, systems analysis, and computer programming.
Manage a team of engineers to achieve objectives, including the attainment of targets for resolution time and service levels.
Find, hire, and retain the best technical talent, and be accountable for the success of direct reports, providing coaching, mentorship, and support to help them develop professionally and achieve their delivery goals.
Build relationships with teams across the organization, including software engineering, SRE, infrastructure, and Customer Support, and serve as an ambassador for Customer Trust and drive accountability through influence.
Manage highly visible, critical technical escalations and ensure prompt and complete resolution, and lead cross-functional efforts to solve for the root cause of technical issues.
Guide the team in continuously improving as it grows, from maintaining a high bar for hiring, to restructuring as needed, to building and maintaining relationships with other teams across the company.
Requirements:
A Master's degree in Computer Science, Engineering, or a related quantitative discipline, and two years of experience in the job offered or in any occupation in a related field, or a Bachelor's degree in Computer Science, Engineering, or a related quantitative discipline, and five years of experience in the job offered or in any occupation in a related field.
A related technical degree is required, and special skills include Java, Apache Kafka and Spark, SQL on Hadoop, Distributed Software Systems and Data platforms, AWS, Azure, and GCP, Linux platform Redhat, Automation, Hotfix patches, Build and manage global teams with the offshore delivery model knowledge, and Customer escalation management.
Telecommuting is an option, and Salesforce is an Equal Opportunity & Affirmative Action Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
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