Patient Care Specialist
1 day ago
Dental Patient Coordinators are the first point of contact for patients, ensuring a seamless experience from appointment scheduling to payment processing. As a key member of our team at Wave Dental Professionals, you will be responsible for greeting patients, checking-in paperwork, and maintaining accurate records. With excellent communication skills and a strong attention to detail, you will provide exceptional patient care in a fast-paced environment.
About Us:
Wave Dental Professionals is a dynamic dental practice seeking an organized and compassionate Patient Coordinator to join our team in Florida. We prioritize providing top-notch care while fostering a supportive work environment that encourages collaboration and growth.
Key Responsibilities:
- Greet and check-in patients, ensuring all necessary paperwork is completed.
- Schedule, confirm, and reschedule appointments in person or over the phone.
- Verify and update patient information, including insurance details and medical history.
- Process and submit dental insurance claims, tracking claim status and communicating with patients.
- Handle patient inquiries and concerns with professionalism, providing clear information on procedures and billing.
- Prepare patient charts for upcoming appointments, ensuring relevant documentation is available.
- Collect and process patient payments, managing billing and following up on outstanding balances.
- Assist with office supply management and maintain an organized front desk area.
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