Member Experience Specialist

3 weeks ago


Goldsboro, North Carolina, United States Sam's Club Full time
About This Opportunity

Sam's Club is seeking a highly motivated Member Experience Specialist to join our team. In this role, you will be responsible for ensuring our members have an exceptional shopping experience, from initial contact to checkout.

Key Responsibilities
  • Provide exceptional customer service, responding promptly to member inquiries and resolving issues efficiently.
  • Assist members with purchasing decisions, answering questions and offering product recommendations.
  • Process transactions accurately and efficiently, using cash registers and other technology.
  • Maintain a clean, neat, and organized workspace, adhering to company standards.
Requirements

To succeed in this role, you must have excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment. You should also possess basic math skills and be able to lift up to 25 pounds.

Benefits

In addition to competitive pay, we offer a range of benefits, including health insurance, 401(k) matching, and paid time off. Our team-oriented culture and commitment to community involvement make us an ideal place to grow your career.

Estimated Salary

The estimated salary range for this position is $45,600 - $67,200 per year, depending on location and experience.


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