Lead Receptionist

10 hours ago


Denton, Texas, United States Universal Health Services Full time
{"title": "Lead Receptionist", "description": "Job Summary

Universal Health Services is seeking a highly skilled and organized Lead Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming calls, and ensuring a smooth and efficient experience for our patients and visitors.

Responsibilities
  1. Provide exceptional customer service to patients, visitors, and staff, responding to inquiries and resolving issues in a timely and professional manner.
  2. Manage incoming calls, utilizing the paging system to announce callers as required.
  3. Collate admission folders, process incoming and outgoing mail, and maintain accurate records.
  4. Assist with various clerical duties, including preparing weekday deposits and monthly statements for mailing.
  5. Support the admissions process, completing paperwork and maintaining accurate records.
Requirements

We are seeking a highly organized and detail-oriented individual with excellent communication skills and a passion for delivering exceptional customer service. The ideal candidate will have:

  • Two years of experience on a multi-line telephone switchboard, preferably in a healthcare environment.
  • Any combination of education, training, or experience in a hospital environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
About Universal Health Services

Universal Health Services is a leading provider of hospital and healthcare services, with a commitment to delivering high-quality care and exceptional customer service. Our team is dedicated to making a positive impact in the lives of our patients and communities.

", "lang_code": "en"}
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