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Customer Service Representative

2 months ago

Hutto, Texas, United States PNC Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Teller in our Hutto, TX retail banking branch. As a Teller, you will be responsible for providing exceptional customer service, accurately processing customer transactions, and educating customers on new banking products and services.

Key Responsibilities
  • Deliver a unique customer experience aimed at improving customer financial well-being and creating loyalty
  • Process a variety of customer interactions, including transactions and product referrals
  • Educate customers on alternatives available for their financial interactions
  • Identify banking opportunities during customer interactions and refer as appropriate
  • Perform lobby engagement activities to connect with customers and position PNC products to meet their needs
Requirements
  • High school diploma or equivalent required; prior experience not necessary
  • Strong customer service and communication skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic knowledge of banking products and services
What We Offer

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave, up to 11 paid holidays each year, 8 occasional absence days each year, and between 15 to 25 vacation days each year, depending on career level.

To learn more about these and other programs, including benefits for full-time and part-time employees, visit https://www.pnc.com/careers.

PNC is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and accessible workplace.