Volunteer Scheduling Expert

3 hours ago


Covina, California, United States Rotunda Software Full time

**About the Role**

As a Client Service Specialist at Rotunda Software, you'll have the opportunity to make a meaningful impact on our customers' lives while working with a talented and dedicated team. In this role, you'll provide exceptional customer support, build long-term relationships with clients, and contribute to the growth and success of our organization.

**Key Accountabilities**

  1. Deliver prompt and professional customer support through various channels, ensuring high levels of client satisfaction.
  2. Develop and maintain in-depth knowledge of our products and services, staying up-to-date on new features and releases.
  3. Become a trusted advisor to our clients, providing expert guidance and recommendations to drive business growth.
  4. Collaborate with internal teams to ensure seamless integration of our products and services.

**Requirements**

  • 2+ years of experience in a customer-facing role or equivalent.
  • Proven track record of delivering exceptional customer service and building strong relationships.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a remote team.

**What We Offer**

  • A competitive salary of $40K - $55K USD (estimated based on location).
  • A comprehensive benefits package, including health insurance reimbursement and 401(k) matching.
  • Opportunities for professional growth and development within a dynamic organization.
  • A supportive and inclusive company culture.


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