Volunteer Scheduling Expert
3 hours ago
**About the Role**
As a Client Service Specialist at Rotunda Software, you'll have the opportunity to make a meaningful impact on our customers' lives while working with a talented and dedicated team. In this role, you'll provide exceptional customer support, build long-term relationships with clients, and contribute to the growth and success of our organization.
**Key Accountabilities**
- Deliver prompt and professional customer support through various channels, ensuring high levels of client satisfaction.
- Develop and maintain in-depth knowledge of our products and services, staying up-to-date on new features and releases.
- Become a trusted advisor to our clients, providing expert guidance and recommendations to drive business growth.
- Collaborate with internal teams to ensure seamless integration of our products and services.
**Requirements**
- 2+ years of experience in a customer-facing role or equivalent.
- Proven track record of delivering exceptional customer service and building strong relationships.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a remote team.
**What We Offer**
- A competitive salary of $40K - $55K USD (estimated based on location).
- A comprehensive benefits package, including health insurance reimbursement and 401(k) matching.
- Opportunities for professional growth and development within a dynamic organization.
- A supportive and inclusive company culture.
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