Housekeeping Associate

5 days ago


New York, New York, United States The Beekman Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at The Beekman. As a Housekeeping Associate, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms, meeting the high standards of our hotel.

Key Responsibilities
  • Cleaning and Maintenance
    • Clean and prepare guest rooms for occupancy, including making beds, changing linens, and restocking amenities.
    • Empty trash and recycling bins, and replace with new liners.
    • Restock supplies, such as toiletries and towels.
    • Report any maintenance issues or damages to management.
  • Guest Services
    • Provide exceptional customer service to guests, responding to their requests and needs in a timely and professional manner.
    • Offer amenities, such as extra towels and pillows, and provide assistance with any issues or concerns.
    • Communicate with guests, using their name and inquiring about their stay and any needs they may have.
  • Housekeeping Operations
    • Operate housekeeping equipment, such as vacuum cleaners and cleaning carts.
    • Restock and maintain housekeeping supplies and equipment.
    • Participate in deep cleaning and special projects, as needed.
  • Teamwork and Communication
    • Work collaboratively with other housekeeping staff to ensure efficient and effective cleaning and maintenance of guest rooms.
    • Communicate with management and other departments to report issues or concerns, and to request assistance or support.
Requirements
  • Education and Experience
    • High school diploma or equivalent required.
    • Previous housekeeping experience preferred.
  • Skills and Abilities
    • Ability to work independently and as part of a team.
    • Excellent communication and customer service skills.
    • Ability to lift and move heavy objects, and to stand for long periods of time.
    • Basic math skills and ability to handle cash and credit transactions.
  • Work Environment
    • Work in a fast-paced hotel environment, with frequent exposure to cleaning chemicals and equipment.
    • May be required to work flexible hours, including evenings, weekends, and holidays.
What We Offer
  • Competitive Pay and Benefits
    • Competitive hourly rate and benefits package, including health insurance and paid time off.
  • Opportunities for Advancement
    • Opportunities for advancement to senior housekeeping positions, or to other roles within the hotel.


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