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Mail Processing Specialist

1 month ago

Chattanooga, Tennessee, United States DTSV, Inc. Full time
Job Summary

The Mail Processing Specialist is responsible for supporting the containment room, adhering to established safety protocols and procedures. This role involves receiving and processing mail using conveyors and automated equipment, such as scanners. The specialist must properly screen mail using provided test equipment and training. Key responsibilities include distinguishing and sorting between outgoing (Post) and domestic mail, lifting and carrying moderate to heavy mail packages, and standing for prolonged periods.

Key Responsibilities
  • Process mail manually off carrier trucks in containment using conveyors.
  • Process mail delivered in APC's, BMC's, Tri-walls, pallets by mail carriers in containment.
  • Scan received items into ILMS using provided scanners.
  • Responsible for X-raying all items received in containment.
  • Signing for carrier drop-off after scanning in containment.
  • Responsible for sorting and pre-sorting small parcels in containment.
  • Setting up containment rooms for daily processing, to include making sure there are enough supplies (markers, empty mail equipment, etc.).
  • Responsible for properly identifying the different classes/groups of mail (Post, Domestic, CA, SA-32, and other special mail).
  • Screen letters in the Tritek room.
  • Properly label and tag processed small parcel and letter mail in containment to enhance metric capturing.
  • Use provided trays to screen flats/small parcels in containment.
  • Receive and process CA mail for dispatch.
  • Use the pallet jack to move and stage mail accordingly.
  • Load and unload processed mail to/from holding rooms to designated staging areas.
  • Refill holding rooms with empty equipment, pallets, mail cages [APC's], etc.
  • Operate the dock levelers/conveyors after Teams Leads have secured carriers truck keys.
  • Responsible for plugging the CA truck during winter when assigned to the CA Team.
  • Perform all duties of a General Clerk I and other support duties as assigned when not in containment to include pouching, processing sac vides, supporting the shipping & staging lanes, staging mail in designated areas, sorting small parcels, sorting/quality checking letters and pouches using established guidelines, feeding/inducting mail on the parcel sorter, etc.
  • Cross-train and work across contract functional areas to meet workload demands, including HMI and encoding.
  • Perform duties in accordance with safe warehouse operations, practices & policies, to include use of Personal Protective Equipment (PPE) when required, such as wearing provided safety vest when out of containment or during breaks/lunch in designated trailer.
  • Maintain knowledge of contract performance requirements and acceptable quality levels for assigned tasks to achieve contract compliance.
  • Ensure OpenNet account is active by taking all required training classes in a timely manner.
  • Understand and use ILMS to perform all job duties.
  • Accomplish all tasks as appropriately assigned or requested.
Requirements
  • High school diploma or equivalent (GED)
  • Experience in a high-volume production mail operation, warehouse, or similar environment
  • Ability to successfully complete online warehouse skills assessment
  • Ability to successfully complete corporate background investigation to include credit and criminal check
  • Ability to successfully complete lift test
  • Ability to obtain and maintain a Federal Government suitability determination/clearance
Additional Knowledge, Skills and Abilities
  • Proficiency with computers, including MS Office Suite skills
  • Ability to express/exchange ideas clearly in the English language, both written and verbal
  • Strong commitment to performing and producing at the highest level of quality at all times
  • Positive attitude focused on customer satisfaction
  • Ability to work effectively and efficiently both independently and in a team environment
  • Ability to relate to others in a friendly, courteous, and business-like manner
  • Ability to communicate clearly and effectively with coworkers, both written and verbal
  • Ability to readily adapt to changing requirements
  • Attention to detail
  • Ability to meet physical demands
  • Good attendance record
Physical Demands

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; bend; reach; carry; stoop; kneel; use hands and fingers to handle or feel objects and office equipment; use fingers and hands to type or write; reach with hands and arms; speak; hear; and lift up to 70 pounds.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.