Data Entry Specialist

2 weeks ago


Dallas, Texas, United States Easy Recruiter Full time
About the Job

Data Entry Assistant - Remote / Typing

Job Summary:

The Data Entry Assistant will be responsible for performing daily reconciliation/trade/transfer tasks for Alternate Investments. The professional will refine trade buy and sell purchases in client profiles, recognize and fix breaks identified between TD Ameritrade and the fund business or transfer brokers.

This role involves handling Business Activity Events, settling and reconciling move activity, and processing and reconciling dividend activity. The professional will also conduct investigation of complex/escalated issues, execute testing/validation of new technology improvements and vendor adjustments.

The Data Entry Assistant completes assignments in Trading, Dividends, Transfers, Settlement, and Business Actions that directly impact the Client/Advisor profile.

A professional's breakdown to translate or refine customer transactions in an excellent manner may cause account attrition, client dissatisfaction, and/or liability for TDA.

This position connects mainly with Retail and Institutional Business Teams via email, phone, Slack, Expectation, and Salesforce.

The job directly interacts with and represents TD Ameritrade Cleaning in our daily connections with fund business, transmission agents, contra companies, and other outside organization partners.

Responsibilities
  • Client review of membership agreements or transfer requests
  • Client/Advisor account exceptions
Regulatory Requirements
  • Reconciliation of Business, Returns, and Transfer Breaks
  • Reconciliation across BOS and Fund Firms
  • Assessment and analysis of applicable tax code and corrections of tax coding
  • Issue Resolving
  • Internal/External body augmentations or concerns
  • Source of breaks between TDA, the Fund, etc
  • Providing process or technology solution alternatives to Management
  • Remediating transfer issues with the Fund or Contra Company
  • Answering business partner questions relating to Fund specific requirements/eligibility
  • Providing follow-up on Substitute Investment transactions to expedite the customer request or remediate not in good order concerns
  • Prompt and accurate finalization of customer investing and returns demands

Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

The Company will consider for employment certified candidates with arrest and conviction records.



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