Switchboard Support Specialist

3 weeks ago


Gary, Indiana, United States Methodist Hospitals Full time

**Job Title:** Guest Services Associate at the Front Desk and Switchboard

**Job Summary:** We are seeking a highly skilled and customer-focused individual to join our team as a Guest Services Associate at the Front Desk and Switchboard. This role requires excellent communication skills, problem-solving abilities, and a passion for delivering exceptional customer service.

**Key Responsibilities:**

  • Meet and greet guests tactfully and courteously while providing assistance as needed that exceeds their expectations.
  • Issue visitor passes according to hospital policy and control access to the hospital.
  • Stay knowledgeable of visitation guidelines as they change according to departmental processes and individual patient needs.

**Requirements:**

  • High School Diploma or equivalent required; Associates Degree preferred.
  • Two years of professional-level guest services experience preferred, providing exceptional customer service in a fast-paced environment.

**Estimated Salary:** $55,000 - $70,000 per year, depending on location and experience.

**About Us:** Methodist Hospitals is a leading healthcare provider committed to delivering exceptional patient care and service. We are dedicated to creating a positive work environment that values teamwork, respect, and innovation.



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