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Healthcare Operations Assistant

2 months ago

St Louis, Missouri, United States Blink Health Full time
About Blink Health

Blink Health is a pioneering healthcare technology company that specializes in developing innovative solutions to make prescriptions more accessible and affordable for everyone. Our primary products, BlinkRx and Quick Save, aim to remove traditional barriers within the prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

Job Summary

We are seeking a highly skilled Pharmacy Technician to join our team. As a Pharmacy Technician at Blink Health, you will play a vital role in ensuring the smooth operation of our prescription processing and fulfillment services.

Key Responsibilities
  • Receive, enter, and process prescriptions in accordance with Blink Health protocols
  • Assist in the preparation of prescription orders, including workflow management, dispensing, and shipping
  • Maintain inventory, including storage, ordering, rotation, and beyond-use dating
  • Communicate with patients, doctors, and insurers to resolve routine and new issues
  • Document all call information and data discovery according to operating procedures
  • Provide patient care and support our programs, triaging to a pharmacist when required
  • Obtain a fundamental understanding of the Blink Health product for quick pharmacy assistance
  • Resolve open orders through communication with pharmacists and the Blink Health Customer Experience team
  • Perform tasks in a safe and compliant manner consistent with corporate policies and State and Federal laws
  • Work collaboratively with the management team and pharmacists
  • Complete special assignments and other tasks as assigned by supervisor
Requirements
  • Active Pharmacy Technician license in the state of Missouri (in good standing and unrestricted)
  • National certification as a pharmacy technician through PTCB or NHA preferred
  • 1-2 years of pharmacy technician experience
  • Strong command of the English language
  • Excellent phone presence in a support/service capacity
  • Attention to detail with a high degree of accuracy
  • Proven ability to learn complex new software and technologies
Why Work with Us

Blink Health is a company that deeply impacts its customers and provides services across a massive population. We have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest-growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.