Checkout Clerk

As a Checkout Clerk at Walmart, you will be responsible for accurately processing transactions, providing excellent customer service, and maintaining a clean and organized checkout area.

The estimated annual salary for this position is $30,000 - $40,000, depending on location and experience.

You will be the final point of contact for customers before they complete their purchases, ensuring their satisfaction and loyalty.

Your responsibilities will include scanning and processing items, handling customer inquiries, and maintaining a positive shopping experience.

Key Responsibilities:

1. Transaction Processing:

Accurately scan and process items through the point-of-sale (POS) system, ensuring that all merchandise is correctly priced and coded.

Process various forms of payment including cash, credit cards, debit cards, and mobile payments, adhering to Walmart's cash handling policies and procedures.

Verify the validity of coupons, discounts, and other promotional offers, applying them correctly to transactions.

2. Customer Service:

Provide excellent customer service, handling inquiries, concerns, and complaints in a professional and courteous manner.

Assist customers with locating items, answering questions about products, and providing guidance on store policies and procedures.

3. Cash Handling:

Maintain a balanced cash drawer at all times, reconciling cash transactions at the beginning and end of each shift.

Count and verify cash, coins, and checks received from customers, ensuring accuracy and completeness.

Follow security protocols to prevent theft, including checking for counterfeit currency and monitoring for suspicious behavior.

4. Maintaining Cleanliness and Organization:

Keep the checkout area clean, organized, and free of clutter, including regularly sanitizing surfaces and equipment.

Monitor and restock supplies such as bags, receipt paper, and cleaning supplies as needed to ensure smooth operations.

5. Collaboration:

Communicate effectively with other team members and supervisors to coordinate tasks, address issues, and ensure seamless operations.

Support fellow associates during peak hours or as needed, contributing to a positive and cooperative work environment.

Requirements:

A high school diploma or equivalent is preferred.

Previous cashier or customer service experience is advantageous but not required.

Strong interpersonal skills with the ability to engage and interact with customers in a friendly and professional manner.

Excellent numerical aptitude and basic math skills for accurately processing transactions and handling cash.

Attention to detail and the ability to multitask in a fast-paced environment.

Flexibility to work varied shifts, including evenings, weekends, and holidays.

Ability to stand for extended periods and lift moderate weights when necessary.

Work Environment:

This role requires working in a fast-paced retail environment with frequent customer interaction.

Continuous standing and occasional lifting of moderate weights.

Exposure to varying temperature conditions depending on the store location.

Availability to work flexible hours, including evenings, weekends, and holidays.