Team Lead
3 weeks ago
Salary: $17.50 per hour, with opportunities for commission on profitable Unlimited Wash Club membership sales and monthly incentives based on site performance.
About the Role: In this leadership position, you will drive exceptional customer service, sales growth, and maintain rigorous quality standards. Your responsibilities will include greeting customers with long-lasting first impressions, educating them about the benefits of our Unlimited Wash Club, actively engaging with customers pre/post wash for 100% satisfaction, and maintaining quality assurance through accurate Quality Control checks.
Key Responsibilities:
- Drive team performance to exceed service standards.
- Foster a positive and collaborative team environment.
- Address customer escalations calmly and effectively.
- Operate basic retail equipment and understand the wash process.
Requirements: To succeed in this role, you must possess a high school diploma or equivalent certificate, cultivate a positive and present demeanor, demonstrate effective and professional communication with both customers and team members, aspire for excellence in all tasks, and consistently set an example through leadership.
Benefits: We offer a range of benefits, including continuous training, a secure future with a 401k plan, unlimited Wash Club Membership, retail discounts, supplied uniforms, paid vacation, and educational reimbursement of up to $2,500 annually.
This is a great opportunity for individuals who are passionate about delivering exceptional customer service, leading teams, and driving sales growth.
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Team Lead
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Team Lead
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