Customer Service Representative

2 weeks ago


Olney, Illinois, United States Mach 1 Stores Full time

We are seeking an enthusiastic and reliable Customer Service Representative to join our team at Mach 1 Stores in Olney, Illinois. As a key member of our staff, you will play a vital role in providing exceptional customer service and supporting the smooth operation of our convenience store.

About Us

Mach 1 Stores is a family-owned business known for its friendly staff, well-stocked merchandise, and spotless facilities. We pride ourselves on creating a positive work environment where our employees feel valued and supported. If you are a motivated individual who thrives in a fast-paced retail setting, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner.
  • Operate a cash register, process transactions, and handle cash and credit payments accurately and efficiently.
  • Restock shelves, maintain a clean and organized store environment, and perform other tasks as assigned by management.
  • Work collaboratively with colleagues to achieve sales goals, promote products, and drive customer engagement.
Benefits:
  • A competitive hourly wage starting at $14.00, with a 25 cent pay increase every quarter in 2024.
  • Double-time pay for holidays.
  • A comprehensive benefits package, including health insurance, vacation time, shift differential, and a 401(k) option.
  • An employee discount program offering savings on fountain drinks, coffee, and car washes.
Requirements:
  • Must be 18 years of age or older.
  • Able to lift periodically and stand for extended periods.
  • Cash handling skills and experience working in a retail environment (not required but preferred).
  • Availability to work weekends and holidays.
Salary: $14.00/hour (increasing by 25 cents every quarter in 2024)

Location: Olney, Illinois Job Type: Full-time



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