Global Sales Operations Specialist
3 weeks ago
Musco Sports Lighting is seeking a highly skilled Global Sales Operations Specialist to join our team. As a key member of our sales operations team, you will play a critical role in ensuring the smooth execution of our sales processes, from planning to post-sale activities.
Key Responsibilities:- Manage the complete project workflow process, including planning, pre-sale, post-sale, manufacturing, shipping, installation, and commissioning.
- Analyze, monitor, and maintain quality of information in systems on all assigned projects to ensure accurate sales and shipment projections.
- Serve as a primary contact for Developmental Sales in the areas of company processes and policies.
- Identify issues or problems that affect the ability to accomplish goals and take action to resolve in a timely manner.
- Develop and maintain strong communication within the territory and relationships with key contractors, specifiers, engineers, and vendors.
- Assist in developing and implementing policies and procedures to deal effectively with customer and project requirements.
- Discuss customer responses with other managers to improve the sales process.
- Help facilitate billing and credit procedures as needed.
- Bachelor's degree in Business, Communications, Marketing, or a technical field.
- Two years previous experience in a technical customer support or coordination role.
- Excellent verbal, written, and telephone communication skills.
- Self-directed within a team environment with the ability to manage multiple tasks at one time.
- Detailed, organized, and results-driven with the ability to solve problems.
- Knowledgeable and able to discuss with customers the attributes of Musco product.
- Understanding of Musco and company business practices.
- Knowledge of the sales and public bidding processes.
- General understanding of electrical and structural concepts.
- Health insurance with comprehensive plans and low out-of-pocket costs.
- Generous paid time off benefits.
- Profit sharing based on profitability.
- 4% 401K match immediately vested.
- 100% paid Team Member premiums for life insurance and short-term disability insurance.
Musco Sports Lighting is a global leader in sports and large area lighting solutions. We believe work should be fun and are committed to creating a supportive and caring culture based on relationships and creating value. If you're a solutions-focused, detail-oriented, and strong communicator, we encourage you to apply.
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