Global Sales Operations Specialist

3 weeks ago


Oskaloosa, Iowa, United States Musco Sports Lighting Full time
Global Sales Operations Specialist

Musco Sports Lighting is seeking a highly skilled Global Sales Operations Specialist to join our team. As a key member of our sales operations team, you will play a critical role in ensuring the smooth execution of our sales processes, from planning to post-sale activities.

Key Responsibilities:
  • Manage the complete project workflow process, including planning, pre-sale, post-sale, manufacturing, shipping, installation, and commissioning.
  • Analyze, monitor, and maintain quality of information in systems on all assigned projects to ensure accurate sales and shipment projections.
  • Serve as a primary contact for Developmental Sales in the areas of company processes and policies.
  • Identify issues or problems that affect the ability to accomplish goals and take action to resolve in a timely manner.
  • Develop and maintain strong communication within the territory and relationships with key contractors, specifiers, engineers, and vendors.
  • Assist in developing and implementing policies and procedures to deal effectively with customer and project requirements.
  • Discuss customer responses with other managers to improve the sales process.
  • Help facilitate billing and credit procedures as needed.
Requirements:
  • Bachelor's degree in Business, Communications, Marketing, or a technical field.
  • Two years previous experience in a technical customer support or coordination role.
  • Excellent verbal, written, and telephone communication skills.
  • Self-directed within a team environment with the ability to manage multiple tasks at one time.
  • Detailed, organized, and results-driven with the ability to solve problems.
  • Knowledgeable and able to discuss with customers the attributes of Musco product.
  • Understanding of Musco and company business practices.
  • Knowledge of the sales and public bidding processes.
  • General understanding of electrical and structural concepts.
What We Offer:
  • Health insurance with comprehensive plans and low out-of-pocket costs.
  • Generous paid time off benefits.
  • Profit sharing based on profitability.
  • 4% 401K match immediately vested.
  • 100% paid Team Member premiums for life insurance and short-term disability insurance.

Musco Sports Lighting is a global leader in sports and large area lighting solutions. We believe work should be fun and are committed to creating a supportive and caring culture based on relationships and creating value. If you're a solutions-focused, detail-oriented, and strong communicator, we encourage you to apply.



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