Front Office Team Member

4 days ago


Ruther Glen, Virginia, United States State Farm Agency Ruther Glen Full time

We are seeking a highly motivated and detail-oriented Front Office Team Member to join our team at State Farm Agency Ruther Glen in Virginia. As a Bilingual (Spanish/English) customer service professional, you will play a critical role in providing excellent service standards and ensuring high customer satisfaction.

This is an immediate opening, and no insurance experience is required as we will train the right person with the right attitude. The ideal candidate will be someone who wants to advance in the agency and has a great attitude, outgoing personality, and stellar computer skills.

Your responsibilities will include:

  • Providing product and services information to customers
  • Managing incoming calls and resolving any emerging problems with accuracy and efficiency
  • Handling customer complaints and providing appropriate solutions and alternatives within time limits
  • Keeping records of customer interactions and processing customer accounts

You will receive:

  • A competitive base salary plus bonus
  • Commissions available if advancing to sales (must become licensed)
  • Paid time off (vacation and personal/sick days)
  • A retirement plan
  • Valuable experience and growth potential/Opportunity for advancement within the office

The estimated annual salary for this position is around $40,000-$50,000 based on industry standards and location.



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