Infrastructure Systems Specialist

1 day ago

Columbus, Ohio, United States ODW Logistics Full time
About ODW Logistics

ODW Logistics is a leading Third-Party Logistics (3PL) provider dedicated to delivering seamless end-to-end supply chain solutions. Our focus is on providing data-driven efficiencies, unparalleled visibility, and robust controls, ensuring our clients stay at the forefront of the competition.

Job Summary

We are seeking an experienced Infrastructure Engineer II to join our team. The successful candidate will be responsible for implementing technologies and platforms to support our corporate network, server, application, and voice infrastructure. This is a critical role that requires strong technical skills, excellent communication abilities, and a customer-centric mindset.

Key Responsibilities
  • Implement technologies and platforms to support corporate network, server, application, and voice infrastructure
  • Assist with ensuring high availability of infrastructure systems that support internal employee functions and external customer contact
  • Cooperate with IT leadership, executive team members, decision makers, and stakeholders to define business requirements and systems goals
  • Deploy new applications and enhancements to existing applications, software, and operating systems
  • Perform cost-benefit and ROI analyses for proposed systems to aid management in decision-making
  • Interact with vendors, outsourcers, and contractors to secure system-related products and services
  • Conduct server and security audits, system backup procedures, company disaster recoveries, and other strategies
  • Maintain documentation relevant to system configuration, standard processes, and service records
  • Complete in-depth tests and end-user reviews for modified and new systems
  • Monitor/test system performance and assist with training to end users for all systems
Requirements
  • Bachelor's degree in computer science/software engineering or equivalent education/work experience preferred
  • 5+ years of relevant experience (with bulk being infrastructure related) strongly preferred
  • Previous experience troubleshooting hardware and software preferred
  • Proven experience with systems planning, implementation, security principles, and general software management best practices preferred
  • Previous technical knowledge of standard networking concepts (Meraki, Cisco, VOIP, etc.), core software applications (VMWare, Windows Server, Linux, SQL, Exchange, Solarwinds or similar monitoring software), and standard ITIL processes preferred
Capabilities
  • Ability to follow directions and learn new skills
  • Good verbal and written communication skills (internally and externally)
  • Adaptability and problem-solving skills
  • Strong attention to detail
  • Customer-centric mindset
Physical and Mental Requirements

While performing the duties of this job, the employee requires the ability to:

  • Hear, read, and comprehend, write, and communicate
  • Continuously sit, type, and perform repetitive wrist motion
  • Occasionally stand, walk, bend, squat/kneel, twist/turn, or reach
  • Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities
  • Lift up to 40 lbs.

The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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