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Housekeeping Attendant

2 months ago

Kennedy Space Center, United States Wyndham Hotels & Resorts Full time

Job Summary

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. This role requires a high level of attention to detail and the ability to work independently with minimal supervision.

Key Responsibilities

  • Thoroughly clean guestrooms according to standards
  • Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up
  • Remove all trash and dirty linen from guestrooms and hallways
  • Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable)
  • Restock housekeeping cleaning cart for next day's use
  • Replenish chemical bottles
  • Clean room with the door closed according to standards, unless requested to do otherwise by the guest
  • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager
  • Handle items for Lost and Found according to the standards

Requirements

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred
  • Ability to stand during entire shift
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
  • Must be able to multitask and prioritize departmental functions to meet deadlines

About Wyndham Hotels & Resorts

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world.