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Center Store Lead

2 months ago

Bismarck, North Dakota, United States SpartanNash Full time
Job Description:

Position Summary:

This role is responsible for leading the day-to-day activities of the department operations in a retail store, ensuring the associates are trained, the department is fully staffed, operating at company standards, and meeting all company goals and key performance indicators.

Key Responsibilities:

  • Manage inventory levels, including ordering and maintaining stock, and implementing markdown procedures to minimize known loss.

  • Review and validate received orders for accuracy and quality, and ensure all product is stored in appropriate areas.

  • Lead a team in completing all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date-sensitive rotation.

  • Maintain knowledge of all products carried in the department and throughout the store.

  • Stay up-to-date on sales and rewards programs, including ad items, special prices, and coupon deals.

  • Ensure the weekly and period Flight Plan are communicated and executed to company expectations and timeline.

  • Utilize scheduling tools and software to manage labor control, overtime control, and payroll expense for the department.

  • Support the department manager in implementing and maintaining work schedules, labor control, overtime control, and payroll expense for the department.

  • Implement company policies and procedures, including Our Winning Recipe and core values.

  • Support the department manager in developing and monitoring department goals, forecasts, and performance metrics.

  • Attend and participate in daily huddles, manager meetings, and district and company-level meetings as required.

  • Maintain a clean, attractive, and well-stocked department, adhering to company standards and guidelines.

  • Ensure all food safety guidelines and requirements are followed and maintained throughout the store.

  • Ensure all safety guidelines and requirements are followed and maintained throughout the store.

  • Support the department manager in developing and implementing a plan to meet company goals and key performance indicators.

  • Perform daily cycle counts and monitor daily, weekly, and monthly programs for date checking and shelf cleaning.

  • Follow all PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.

  • May be assigned tasks in other departments based on customer experience needs.

  • Additional responsibilities may be assigned as needed.

Requirements:

  • High School Graduate (Required) or Equivalent (GED).

  • 0-2 years of retail experience preferred.

  • Strong written and verbal communication, and bookkeeping skills.

  • Good organization, prioritization, decision-making, problem-solving, and conflict management skills.

  • Strong leadership abilities with capability to work in a hands-on environment.

  • Good strategic planning and business acumen skills.

  • Good knowledge of retail store operations and retail management systems.

  • Suggestive Selling/Knowledge of Products preferred.

  • Proficient in Word, Excel, Outlook, and PowerPoint.

  • Depending on company location, ability to communicate in Spanish is highly desirable.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist, and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.