Insurance Industry Liaison
2 weeks ago
Job Summary:
We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative at Allstate Insurance Agency - Lane Wagner. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities:
- Process customer policy change requests in a timely and efficient manner.
- Verify customer contact information and update records as necessary.
- Answer incoming calls and respond to customer inquiries in a professional and courteous manner.
- Schedule appointments for sales staff to meet with prospective customers.
- Respond to customer inquiries, cancellation requests, and sales requests within specified timeframes.
Requirements:
- Possess a positive and enthusiastic attitude, with a strong focus on customer satisfaction.
- Be proficient in multi-tasking, follow-through, and follow-up.
- Have excellent customer service skills and a strong ability to handle stressful and difficult situations.
- Be a driven and goal-oriented individual, with a strong work ethic.
About Us:
Allstate Insurance Agency - Lane Wagner is a leading provider of insurance services, dedicated to delivering exceptional customer experiences and building long-term relationships with our clients.
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