Insurance Industry Liaison

2 weeks ago


Highland, Indiana, United States Allstate Insurance Agency - Lane Wagner Full time

Job Summary:

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative at Allstate Insurance Agency - Lane Wagner. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:

  • Process customer policy change requests in a timely and efficient manner.
  • Verify customer contact information and update records as necessary.
  • Answer incoming calls and respond to customer inquiries in a professional and courteous manner.
  • Schedule appointments for sales staff to meet with prospective customers.
  • Respond to customer inquiries, cancellation requests, and sales requests within specified timeframes.

Requirements:

  • Possess a positive and enthusiastic attitude, with a strong focus on customer satisfaction.
  • Be proficient in multi-tasking, follow-through, and follow-up.
  • Have excellent customer service skills and a strong ability to handle stressful and difficult situations.
  • Be a driven and goal-oriented individual, with a strong work ethic.

About Us:

Allstate Insurance Agency - Lane Wagner is a leading provider of insurance services, dedicated to delivering exceptional customer experiences and building long-term relationships with our clients.



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