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Customer Experience Associate

2 weeks ago

Green Bay, Wisconsin, United States Tailored Brands Full time

**Become a Part of Our Team:**

Tailored Brands is a leading provider of men's clothing and accessories, dedicated to helping individuals confidently express themselves through fashion. As a Seasonal Sales Associate, you'll be part of a high-performing team that prioritizes trust, commitment, and results-driven performance.

**Key Responsibilities:**
  • Delivering exceptional customer experiences across multiple businesses (retail, rental, custom, and omni-channel) within a store location
  • Building relationships with customers from greeting through post-sale contact
  • Consistently demonstrating benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals
  • Continuously encouraging and participating in team selling to positively impact store sales volume and metrics goals
  • Assisting with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts
  • Handling cash register transactions as a cashier at the point of sale in the store
**Requirements:**

To succeed in this role, you'll need:

  • Customer service skills – or as we call it, a culture of customer-obsession by being customer-ready and delivering a world-class experience every day
  • A desire to learn and adapt to new programs
  • The ability to work well and consult with retail sales associates at all levels and contribute to a positive work environment
**Equal Employment Opportunity:**

We celebrate diversity and provide equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.