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Housekeeping Supervisor

1 month ago


Branson, Missouri, United States Westgate Resorts Full time
Job Summary

Westgate Resorts is seeking a highly motivated and experienced Housekeeping Supervisor to join our team. As a Housekeeping Supervisor, you will play a crucial role in ensuring our guests' satisfaction by maintaining impeccable standards throughout our establishment.

Key Responsibilities
  • Supervise and motivate housekeeping personnel, providing daily supervision, and ensuring adherence to service and productivity standards.
  • Assign duties to staff and examine their work for accuracy, neatness, and compliance with policies and procedures.
  • Communicate with guests and employees verbally and in writing, answering questions and providing clear direction.
  • Inspect and prepare clean units before turning them to vacant and clean for guest occupancy.
  • Assist in training and development of both existing and new staff members.
  • Report engineering issues according to established company procedures.
  • Respond promptly to guest requests and follow-ups, delivering top-notch customer service.
Requirements
  • Must be able to lift 50 lbs and work in outdoor weather conditions.
  • Possession of a valid driver's license.
  • Proficiency in spoken and written English is essential.
  • Competent in basic to intermediate computer tasks such as data entry, email management, and utilizing Microsoft Office applications (Excel, Word, and Outlook).
  • Prior experience with HotSOS, property management system preferred.
  • Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
  • Required to pass a background check, drug test, and prove eligibility to work in the United States.
Benefits
  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.