Retail Customer Service Associate Part Time

5 days ago


Atlanta, Georgia, United States BJ's Wholesale Club Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Associate Part Time. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a safe and organized store environment.

Key Responsibilities
  • Customer Service: Deliver outstanding customer service, responding to member inquiries, resolving issues, and escalating concerns to management as needed.
  • Merchandise Protection: Monitor entrance and exit activity, inspect team members', members', and vendors' bags, and maintain high standards of safety for members and team members.
  • Store Operations: Maintain a clean and organized store environment, including the sales floor, stockroom, and exterior areas.
  • Team Collaboration: Work collaboratively with team members to achieve sales goals, maintain store standards, and provide support as needed.
Requirements
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with members, team members, and management.
  • Attention to Detail: Strong attention to detail, with the ability to accurately process transactions, manage inventory, and maintain accurate records.
  • Basic Math Skills: Basic math skills, with the ability to accurately handle cash, process transactions, and manage inventory.
  • Ability to Work in a Fast-Paced Environment: Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
What We Offer
  • Competitive Pay: Competitive hourly rate, with opportunities for advancement and professional growth.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan with company match.
  • Opportunities for Advancement: Opportunities for advancement and professional growth, with a clear path for career development.


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