Healthcare Liaison

2 weeks ago

Fremont, California, United States Upward Health Full time

About Upward Health

At Upward Health, we're dedicated to delivering exceptional care and support to those who need it most. As a leader in in-home, multidisciplinary medical care, our team of healthcare professionals work tirelessly to provide 24/7 whole-person care that addresses physical, behavioral, and social health needs.

The Role

We're seeking a skilled Care Specialist to join our team, working in patient's homes and community to deliver chronic care management to high complexity patients. This is a dynamic role that requires strong communication and interpersonal skills, with the ability to interact with patients from diverse backgrounds and complex needs.

Key Responsibilities:

  • Conduct direct outreach to patients via phone, in-person, mailings, and other strategies including cold calling and unscheduled door knocks.
  • Enroll patients into Upward Health's program and collect key data about patients during the enrollment process through continuous and on-going phone and in-person interactions.
  • Meet patients in their home or in the community to conduct a needs assessment, including helping patients to set health goals.
  • Facilitate in-home provider appointments and coordinate care between patients and care team as needed.

Requirements:

  • A minimum of 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or similar role.
  • High school graduate or GED required.
  • A valid driver's license and auto liability insurance.
  • Reliable transportation and the ability to travel within your assigned territory or other as needed to support the patient needs plan and training requirements.

We Offer:

  • A competitive hourly wage of $21-24.
  • A comprehensive benefits package.

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