The Chief Pilot - Operations Manager is responsible for overseeing all flight operations related to one or more aircraft accounts. This includes supervising personnel, ensuring compliance with regulations, and coordinating training and scheduling.

• Supervise assigned personnel to ensure compliance with Federal Aviation Regulations, ICAO Rules of the Air, and other applicable regulations.
• Monitor the personal appearance, dress code, and conduct of all assigned personnel to maintain the highest standards.
• Maintain a current read and initial file of all company memorandums and make such files available to personnel.
• Coordinate, schedule, and review applicable crew and maintenance personnel training with the appropriate training contractor.
• Develop scheduling procedures with clients to promote reliable and efficient scheduling of aircraft.
• Approve and schedule Personal Time Off (PTO) for all assigned personnel and maintain accurate records of vacation days earned and taken.
• Inform the flight scheduling department of all commercial travel reservations.
• Update the assigned flight scheduling department as necessary regarding aircraft schedule changes and other matters that may affect the scheduling of aircraft and crews.
• Conduct meetings with all personnel to coordinate activities, identify problems, answer questions, pass information, and promote employee goodwill.
• Approve expense accounts for assigned personnel.
• Participate in the interview process of all assigned personnel to be employed.
• Notify the responsible company officer of all significant events involving the operation, maintenance, or administration of assigned aircraft, or of matters relating to customer relations or personnel.
• Solicit the company officer's input and/or approval for all operational, personnel, and administrative issues of a substantive nature.
• Notify the applicable company officer of anticipated needed pilot relief.
• Submit written reports, as required by the General Operations Manual.
• Revise all copies of manuals and publications assigned to the account(s).
• Coordinate crewmember training, as necessary.
• Ensure timely submission of training records, medicals, and other operations data to flight operations, as required by the General Operations Manual.
• Promote customer goodwill through high-quality service and professional demeanor.

• Current and qualified to hold the crewmember supervisor position assigned within an account.
• Strong interpersonal communication skills.
• Ability to effectively interact with all levels of the company.
• Strong attention to detail and organizational skills.
• Ability to work under minimal supervision.
• Ability to exercise independent judgment, discretion, and initiative.
• Self-motivated and independent problem-solving ability.
• Excellent verbal and written skills.
• Ability to travel, as needed.