Executive Director

About Our Community

We are a premier assisted living community, dedicated to providing personalized care and services to our residents. Our goal is to create a warm and welcoming environment that meets the unique needs of each individual.

Position Summary

The Executive Director serves as the leader of our community, overseeing all day-to-day operations and ensuring that our residents receive exceptional care and service. As a liaison with staff, residents, families, vendors, and regulatory agencies, this position requires effective communication, patience, and problem-solving skills to resolve conflicts and issues that arise daily. The Executive Director thrives on providing a high level of customer service and leading a strong team of department heads.

Key Responsibilities

• Oversee the daily operations of all community departments, working closely with department heads to ensure resident, family, and associate satisfaction.

• Lead and manage the community department heads and fill in for open department head positions whenever needed. Empower and support the leadership team with recruitment and retention efforts, onboarding and orientation of new associates, ensure adequate staffing, and performance management in all areas of the community.

• Operate within established budgetary guidelines.

• Meet personally with community residents and families to discuss and/or resolve customer concerns/comments/preferences.

• Maintain and ensure ongoing compliance with all state, local, and federal regulations.

• Act as a sales leader in the community, reviewing sales strategies with the marketing team, as well as providing community tours and building rapport with current and prospective residents daily.

• Maintain the property to our highest standards, including ensuring available rooms are move-in ready by addressing issues head-on.

Benefits

• Competitive wage package (pay rate is based on experience)

• Work/Home Life Balance

• Paid orientation/training

• Benefits (major medical, dental, vision, short/long-term)

• Paid Time Off/Holiday Pay