Customer Service Team Member

2 weeks ago


Fort Lauderdale, Florida, United States Teleperformance Full time
Job Summary:

As a Customer Service Representative with Teleperformance, you will be responsible for handling customer inquiries and resolving their issues in a timely and professional manner. Your duties will include troubleshooting equipment and system problems, entering customer data into software programs, and communicating effectively with customers to resolve their inquiries.

Key Responsibilities:
  • Respond to customer inquiries and resolve their issues in a timely manner.
  • Troubleshoot equipment and system problems to ensure smooth operation.
  • Enter customer data into software programs to maintain accurate records.
  • Communicate effectively with customers to resolve their inquiries and provide excellent customer service.

Requirements:
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic computer skills and knowledge of software programs.


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