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Client Service Professional

3 weeks ago

Valley Park, Missouri, United States Loffler Companies, Inc. Full time
About the Job
This Client Service Professional role at Loffler Companies, Inc. involves providing top-notch support to clients, responding to their inquiries, and resolving issues in a timely manner. The ideal candidate will possess excellent communication skills, be able to work effectively in a team, and have a strong ability to multitask. In this role, you will be responsible for setting up services for out-of-state devices, processing requests through third-party dealers, and managing customer accounts.

Responsibilities
- Answer customer calls and respond to their inquiries
- Provide technical support to clients via phone, email, or in-person
- Troubleshoot customer concerns and resolve issues efficiently
- Collaborate with internal teams to resolve complex issues
- Continuously update your knowledge of equipment, software, and connectivity to provide better support to clients
- Communicate effectively with colleagues and management to ensure seamless operations

Benefits
Loffler Companies, Inc. offers a competitive salary range of $45,000 - $65,000 per annum, depending on experience. We also provide a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.