Baseball and Softball Operations Manager

2 days ago


Indian Trail, North Carolina, United States AEG Full time

Company Overview: At AEG, we're passionate about sports and creating an inclusive environment for players, families, and staff. Our goal is to deliver exceptional training experiences while maintaining operational excellence.

Salary: $60,000 - $80,000 per year, depending on experience and qualifications.

Job Description: We're seeking a skilled Baseball and Softball Operations Manager to lead our team in delivering top-notch training experiences. The successful candidate will oversee daily operations, manage scheduling and staffing, and drive revenue growth through local community events and partnerships.

Responsibilities:

  • Facility Operations (25%): Maintain a clean, organized, and visually appealing environment, oversee daily operations, and manage scheduling and staffing.
  • Leadership & Team Development (50%): Partner with the Regional Director of Operations to recruit, train, and retain skilled team members, coach and mentor employees, and implement strategies to enhance employee engagement and reduce turnover.
  • Community Marketing & Sales Enablement (25%): Collaborate with the corporate marketing team on local brand initiatives, client acquisition, and retention strategies, engage with the local community to promote D-BAT as a top choice for baseball and softball training, and participate in local outreach and community events to build a strong D-BAT presence.

Required Skills & Qualifications:

  • 3-5 years of operations management experience, preferably in sports, recreation, hospitality, or retail.
  • Bachelor's degree in Business Administration, Management, or equivalent experience.
  • Strong organizational and scheduling abilities to maintain smooth facility operations.
  • Availability for full-time work during non-traditional hours, including early mornings, evenings, weekends, and holidays.
  • Demonstrated ability to drive operational excellence, manage facility maintenance, and maintain a visually appealing environment.
  • Financial acumen with the ability to assess the financial impact of operational decisions.
  • Outstanding interpersonal and communication skills to engage with guests, staff, and stakeholders.

Benefits:

  • Competitive salary and performance-based incentives.
  • Opportunity to lead the operations of a dynamic baseball and softball training facility.
  • Chance to contribute to the development of local talent and community engagement.
  • A supportive and collaborative team culture focused on continuous improvement and excellence.

Job Questions:

  1. Have you have led sales for a membership based service?
  2. Describe your facility management and team leadership experience.


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