Executive Operations Manager
7 days ago
Compensation Package:
We offer a competitive compensation package, including an estimated salary of $45,000 - $65,000 per year, based on experience and location.
About the Role:
The Assistant General Manager plays a crucial role in overseeing store operations at Bojangles'. Key responsibilities include managing employee recruitment, training, and development, as well as maintaining facility standards, ordering inventory, and ensuring exceptional customer experiences.
Job Responsibilities:
- Leadership and Development: Recruit, train, and manage employees to achieve high-performance goals.
- Labor Management: Effectively manage labor costs and optimize staffing levels.
- Facilities and Maintenance: Maintain high standards for cleanliness, equipment, and facilities.
- Inventory and Food Quality: Manage inventory control, food quality, and ordering processes.
- Cash Handling and Reporting: Ensure accurate cash handling, reporting, and compliance with company policies.
Evaluation Metrics:
- Labor Usage: Maintain labor usage within a 10-hour weekly margin.
- Show Bo Score: Achieve a minimum score of 90.
- Drive-Thru Window Times: Keep drive-thru window times under 55 seconds.
- Food Variance: Maintain a food variance of 1.5% or better.
- Turnover Rates: Keep turnover rates below 150%.
- Kitchen & Dining Supplies: Maintain kitchen and dining supplies at 0.8% or better of sales.
Physical Requirements:
- Lifting: Occasionally lift up to 40 pounds.
- Prolonged Standing: Spend extended periods walking or standing.
Location: Aiken, SC, USA
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