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Financial Services Specialist

2 months ago


Seaside, California, United States Fibre Federal Credit Union Full time

Fibre Federal Credit Union is seeking a dedicated Financial Services Specialist to contribute to our mission of empowering members to achieve their financial goals.

As a Financial Services Specialist, you will play a vital role in providing exceptional member service and support. You will be responsible for handling a variety of transactions, assisting members with inquiries, and promoting Credit Union products and services.

Responsibilities:
  • Process financial transactions accurately and efficiently, including deposits, withdrawals, loan payments, and transfers.
  • Provide exceptional customer service by addressing member inquiries, resolving issues, and offering personalized solutions.
  • Promote Credit Union products and services to members, identifying their needs and recommending suitable options.
  • Maintain a thorough understanding of Credit Union policies, procedures, and regulations.
  • Collaborate effectively with team members to ensure smooth operations and a positive member experience.
Qualifications:
  • High school diploma or equivalent required.
  • Proven experience in a customer service role, preferably in the financial industry.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and accuracy.
  • Ability to work independently and as part of a team.

Fibre Federal Credit Union offers a competitive salary and benefits package. If you are passionate about providing exceptional service and making a difference in the lives of our members, we encourage you to apply.