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Financial Services Specialist
2 months ago
Fibre Federal Credit Union is seeking a dedicated Financial Services Specialist to contribute to our mission of empowering members to achieve their financial goals.
As a Financial Services Specialist, you will play a vital role in providing exceptional member service and support. You will be responsible for handling a variety of transactions, assisting members with inquiries, and promoting Credit Union products and services.
Responsibilities:- Process financial transactions accurately and efficiently, including deposits, withdrawals, loan payments, and transfers.
- Provide exceptional customer service by addressing member inquiries, resolving issues, and offering personalized solutions.
- Promote Credit Union products and services to members, identifying their needs and recommending suitable options.
- Maintain a thorough understanding of Credit Union policies, procedures, and regulations.
- Collaborate effectively with team members to ensure smooth operations and a positive member experience.
- High school diploma or equivalent required.
- Proven experience in a customer service role, preferably in the financial industry.
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
Fibre Federal Credit Union offers a competitive salary and benefits package. If you are passionate about providing exceptional service and making a difference in the lives of our members, we encourage you to apply.