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Housekeeping Operations Manager

2 months ago

Marquand, Missouri, United States Hampton Inn & Suites Speedway Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Manager to join our team at Hampton Inn & Suites Speedway. As a key member of our housekeeping team, you will be responsible for ensuring that our guests have a clean and comfortable stay.

Key Responsibilities
  • Housekeeping Operations: Oversee the daily activities of the housekeeping team, including cleaning and maintaining guest rooms and public areas.
  • Team Management: Hire, train, schedule, evaluate, motivate, and coach housekeeping staff to ensure excellent service delivery.
  • Quality Control: Inspect guest rooms and public areas to ensure they meet our high standards of cleanliness and quality.
  • Inventory Management: Manage linen inventory and guest supplies, and order as needed.
  • Guest Services: Handle guest problems and complaints, and provide excellent customer service.
  • Collaboration: Work effectively with other departments, including Front Office, Laundry, and Maintenance, to ensure seamless operations.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 2+ years of experience in housekeeping or a related field.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and attention to detail.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Advancement: We offer opportunities for career advancement and professional growth.
  • Collaborative Work Environment: We have a collaborative and supportive work environment.