Center Manager

4 weeks ago


Windsor, Connecticut, United States QuEST Global Full time
Job Title: Center Manager

About the Role:

We are seeking a highly skilled Center Manager to join our team at QuEST Global. As a Center Manager, you will be responsible for balancing the needs of our employees, customers, and company in the development of business strategies and policies. This role will also involve starting up new projects and customer relationships, scaling internal teams locally and globally, and identifying and monitoring key performance indicators (KPIs) for success.

Key Responsibilities:

* Sponsor and manage the delivery of all programs, projects, and related non-project work through optimum resource utilization and adherence to quality and technical standards.
* Lead a team of direct reports, remove barriers, and meet expectations.
* Make critical decisions to balance the needs of stakeholders (customers, employees, and the company).
* Develop site-specific strategies in line with business unit strategies and market conditions.
* Cascade business strategies through goal-setting and appraisal processes.
* Build relationships with existing and new customers, identify opportunities, propose solutions, and review program performance.
* Promote a quality culture and administer systems that ensure consistent business excellence.
* Sponsor and oversee critical projects to ensure customer satisfaction, business performance, and efficient use of resources.

Requirements:

* At least 10 years of management experience, with experience in engineering services and aerospace preferred.
* Demonstrated global mindset and ability to collaborate effectively across cultures.
* Self-motivated and ability to work independently, with change management experience and a track record of challenging the status quo.
* Ability to communicate and present effectively and clearly with management, peers, team members, and clients.
* Ability to interact with suppliers and customers.
* Experience with project management preferred, QuEST Global experience a plus.

What We Offer:

* Competitive salary and benefits package.
* Opportunity to work with a dynamic and diverse team.
* Professional development and growth opportunities.
* Collaborative and supportive work environment.

Location:

Windsor, CT

Travel:

Up to 40% depending on location.

Reports to:

General Manager.

Physical Requirements & Work Environment:

Mostly office environments, occasional shop floor involvement.

Substantial amounts of telephone and computer work.

Heavily regulated industries with strict adherence to procedures.

Flexibility to meet business deadlines by staying late or arriving early.

Ability to use personal transportation to visit customer locations.

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