Grocery Bagging Associate

3 weeks ago


Simi Valley, California, United States Kroger Full time
Job Summary

As a Grocery Bagging Associate at Kroger, you will play a vital role in creating an outstanding customer experience through exceptional service. You will be responsible for bagging groceries at checkout for customers, ensuring that contents or items are not damaged. You will also strive to provide a safe and clean environment that encourages our customers to return.

Key Responsibilities
Bag groceries at checkout for customers
Ensure contents or items are not damaged
Maintain a safe and clean environment
Assist in removing customer's merchandise from bottom of bascart for checkout
Offer to help customers with loading bags into their car
Perform basic shelf conditioning
Inform customers of grocery specials
Return merchandise to store shelves
Gather bascarts and return them to designated areas
Clean spills, collect and pick up trash inside store and parking lot
Clean all areas inside and outside of store
Handle and assemble seasonal merchandise
Understand the store's layout, locate products, and conduct price checks for cashiers
Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management
Adhere to all food safety regulations and guidelines
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Adhere to all local, state and federal laws, and company guidelines
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults

Requirements
Customer Service skills
Effective communication skills
Retail Experience is preferred but not necessary
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