Senior Software Development Engineer

4 weeks ago


Palo Alto, California, United States Amazon Full time
About the Role

We are seeking a highly skilled Senior Software Development Engineer to join our Customer Self-Service and Automation team at Amazon. As a key member of our team, you will be responsible for architecting and leading the development of robust inference infrastructure for Amazon's conversational AI customer service chatbots.

Key Responsibilities:

  • Design and implement advanced deployment pipelines for seamless integration of Large Language Models (LLMs) into production environments.
  • Lead the creation of a sophisticated ML inference service that orchestrates complex interactions between multiple models.
  • Drive the integration of cross-team services to enable advanced retrieval-augmented generation (RAG) systems.
  • Innovate and implement cutting-edge observability and logging mechanisms for proactive issue identification and troubleshooting.

About Amazon

Amazon is a leader in providing exceptional customer service, and we are committed to innovation and customer obsession. Our team is passionate about applying machine learning and conversational AI solutions to revolutionize our customer service experience.

Requirements:

  • 5+ years of non-internship professional software development experience.
  • 5+ years of programming with at least one software programming language experience.
  • 5+ years of leading design or architecture of new and existing systems experience.
  • Experience as a mentor, tech lead, or leading an engineering team.

Preferred Qualifications:

  • 5+ years of full software development life cycle experience.
  • Bachelor's degree in computer science or equivalent.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.


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