Customer Experience Director

4 days ago


Annapolis, Maryland, United States Easy Step Enterprises LLC Full time
About the Position: The Customer Experience Director at Easy Step Enterprises LLC will be responsible for ensuring that every customer has a positive and memorable experience when visiting our stores. This involves developing and implementing sales strategies, coaching and training sales staff, and maintaining a high level of store cleanliness and organization.

You will work closely with the sales team to hit and exceed sales metrics, coordinate with company leaders to generate and pursue sales opportunities, and handle customer service issues professionally. We offer a competitive annual salary of $58,000, plus a monthly bonus, as well as comprehensive benefits, including medical, dental, vision, accidental, and disability insurance after 90 days, paid time off, and a 401k plan. We also offer paid Saturday lunches for specific goals being met and amazing retail hours from 10 AM to 7 PM, Monday through Saturday.

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