Guest Service Representative II
2 weeks ago
Coborn's, Incorporated is a fast-growing employee-owned grocery retailer located in the Midwest. Our company operates a variety of store formats, including Coborn's, Cash Wise, Marketplace Foods, Hornbacher's, Tadych's Marketplace Foods, and Sullivan's Foods, as well as online grocery home delivery services through CobornsDelivers and Cash Wise Delivers. We also own and operate liquor stores under the Coborn's Liquor, Cash Wise Liquor, Andy's Liquor, and Captain Jack's brands.
Job SummaryWe are seeking a Guest Service Representative II to join our team. As a Guest Service Representative II, you will be responsible for providing remarkable guest service at the Guest Service Counter by offering convenient, specialty products and services not offered by traditional grocery retailers. You will also be responsible for upholding Coborn's high standard of service by supporting the front-end and the remainder of the store through cashier interventions, transaction reversals/corrections, and other unique transactions.
Key Responsibilities- Maintain a Say Yes to the Guest attitude by providing remarkable guest service.
- Perform all front-end functions, including cashiering, bagging, running money order machines, electronic payment machines, postal machinery, copies, lottery equipment, Western Union, bookkeeping, and more.
- Assist guests with returned merchandise, overrings, and overcharges.
- Conduct cashier accuracy audits.
- Provide low-level troubleshooting and/or inform store management of problem areas, including pricing, equipment breakdowns, service levels and standards, personnel problems, and more.
- Provide backup services to employees in all areas of responsibility, including bookkeeping, Guest Services, cashiering, bagging, and pushing carts.
- Provide backup to the Guest Service Manager and Senior Guest Service Manager in their absence.
We believe that building a team of people with different backgrounds, beliefs, experiences, and perspectives inspires fresh thinking and opens us up to new possibilities. We are an equal opportunity employer and welcome applications from diverse candidates.
What's In It For YouAs a member of our team, you can expect a vibrant and fun work environment, ongoing opportunities for career growth, and generous benefit packages. We offer a variety of benefits to both our full-time and part-time employees, including a 10% employee discount, get paid daily with DailyPay, paid time off, paid floating holidays, and more.
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Guest Service Representative II
1 month ago
Hutchinson, Minnesota, United States Coborn's, Incorporated Full timeAbout the RoleCoborn's, Incorporated is seeking a Guest Service Representative II to join our team. As a Guest Service Representative II, you will be responsible for providing exceptional customer service at the Guest Service Counter, offering convenient and specialty products and services not typically found in traditional grocery retailers.Key...
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Guest Service Representative II
2 weeks ago
Hutchinson, Minnesota, United States Coborn's, Incorporated Full timeAbout Coborn's, IncorporatedCoborn's, Incorporated is a fast-growing employee-owned grocery retailer located in the Midwest. Our company operates a variety of retail formats, including grocery stores, liquor stores, fuel and convenience centers, pharmacies, and other retail entities.Job SummaryWe are seeking a Guest Service Representative II to join our...
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