Technical Support Supervisor
2 months ago
We are seeking a dedicated individual to join our team at Business Technology Integrators (BTI) as a Technical Support Supervisor.
Key Responsibilities:- Manage and guide the Technical Support team in delivering exceptional assistance to clients through multiple communication channels.
- Establish and uphold performance metrics, allocate work schedules, and address any discrepancies in task execution.
- Supervise contractor personnel, ensuring effective communication of organizational policies and goals.
- A Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related discipline is preferred.
- A minimum of 5 years of relevant experience, with a focus on team leadership and Technical Support operations.
- Possession of a Level 5 security clearance is required or must be achievable within six months.
- Preferred certifications include MTA, MCSA, MSCE, or Apple Certified Support Professional.
If you are a seasoned Technical Support professional with robust leadership capabilities, this position offers an excellent opportunity to advance your career within a vibrant team at BTI.
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Technical Systems Manager
4 days ago
Bethesda, Maryland, United States Acclaim Technical Services Full timeAcclaim Technical Services is a leading language, operations and technology services company supporting various U.S. Federal agencies. We prioritize employee well-being through our Employee Stock Ownership Plan (ESOP) and maintain a strong company culture.We are currently seeking a skilled Systems Administrator with TS/SCI clearance and polygraph to join our...
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Desktop Support Supervisor
3 weeks ago
Bethesda, Maryland, United States LCG Full timeJob Title: Desktop Support SupervisorLCG is seeking a highly skilled Desktop Support Supervisor to lead a team of desktop support technicians providing advanced technical support services. The ideal candidate will have excellent communication skills, interpersonal skills, and the ability to work effectively with all organizational levels.Key...
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Desktop Support Supervisor
1 week ago
Bethesda, Maryland, United States LCG Full timeJob Title: Desktop Support SupervisorJob Summary:LCG is seeking a skilled Desktop Support Supervisor to oversee and mentor a team of desktop support technicians. The ideal candidate will have strong technical expertise in providing technical solutions and support to hardware, software, and operating systems in an inter-networked environment.Key...
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Senior Technical Support Specialist
2 weeks ago
Bethesda, Maryland, United States Shipshape IT Full timeJob OverviewShipshape IT is seeking a highly skilled Senior Technical Support Specialist to join its Support Services team. The ideal candidate will possess strong technical expertise and excellent communication skills to provide top-notch customer support to clients.The Senior Technical Support Specialist will be responsible for resolving client-facing...
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Senior Technical Support Specialist
1 month ago
Bethesda, Maryland, United States Shipshape IT Full timeJob OverviewShipshape IT is seeking a highly skilled Senior Technical Support Specialist to join its Support Services team. As a key member of the team, you will be responsible for providing exceptional technical support to clients, ensuring timely resolution of issues, and collaborating with internal teams to deliver top-notch service.The ideal candidate...
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Sales and Technical Support Manager
2 weeks ago
Bethesda, Maryland, United States Mistral Inc Full timeJob OverviewMistral Inc is seeking a highly skilled Sales and Technical Support Manager to join our team. As a key member of our Sales Team, you will be responsible for driving business growth and providing exceptional customer service.Key Responsibilities:Develop and implement sales strategies to drive business growth and revenue.Provide technical support...
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Lead Technical Support Engineer
2 months ago
Bethesda, Maryland, United States Shipshape IT Full timePosition: Lead Technical Support EngineerCompany: Shipshape ITShipshape IT is on the lookout for a Lead Technical Support Engineer to enhance its expanding technical team. The successful candidate will possess a robust IT background coupled with outstanding communication abilities to effectively engage with both internal personnel and clients.Position...
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Senior Technical Support Specialist
1 month ago
Bethesda, Maryland, United States Shipshape IT Full timeJob OverviewShipshape IT is seeking a highly skilled Senior Technical Support Specialist to join its technical team. As a key member of the Support Services group, this individual will be responsible for ensuring all client-facing customer support requests are resolved in a complete, correct, and timely manner.The ideal candidate will possess strong...
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Supervisor, Desktop Support Specialist
2 weeks ago
Bethesda, Maryland, United States LCG Full timeJob Summary:LCG is seeking a highly skilled Supervisor, Desktop Support to lead a team of desktop support technicians providing advanced technical support services. The ideal candidate will have excellent communication skills, interpersonal skills, and the ability to work effectively with all organizational levels. Key Responsibilities: Lead a team of...
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Senior Technical Support Specialist
2 weeks ago
Bethesda, Maryland, United States Shipshape IT Full timeJob OverviewShipshape IT is seeking a highly skilled Senior Technical Support Specialist to join its team. As a key member of the Support Services group, this individual will be responsible for ensuring all client-facing customer support requests are resolved in a timely and effective manner.The ideal candidate will possess strong analytical skills,...
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Sales and Technical Support/Training Specialist
2 weeks ago
Bethesda, Maryland, United States latitude Full timeKey ResponsibilitiesWe are seeking an experienced Sales and Technical Support/Training Specialist to drive business growth and customer satisfaction.Develop and implement tactical work plans to support sales strategies.Lead the development of proposals, including data gathering and pricing.Identify opportunities to expand client relationships and drive...
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Tax Supervisor
3 weeks ago
Bethesda, Maryland, United States Grossberg Company Full time{"title": "Tax Supervisor", "description": "Join Grossberg Company LLP as a Tax SupervisorGrossberg Company LLP, a leading provider of accounting, tax, and business consulting services, is seeking a skilled Tax Supervisor to join its team in North Bethesda, Maryland.The ideal candidate will have a strong background in tax planning and compliance, with a...
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Tax Supervisor
1 month ago
Bethesda, Maryland, United States Jericho HR Group Full timeJob Title: Tax SupervisorWe are seeking a highly skilled Tax Supervisor to join our team at Jericho HR Group. As a Tax Supervisor, you will be responsible for the preparation of the company's consolidated federal and state income tax returns, as well as the quarterly income tax provision.Key Responsibilities:Prepare ASC740 quarterly income tax provision...
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IT Technical Advisor
4 weeks ago
Bethesda, Maryland, United States SAIC Full timeAbout the RoleSAIC is seeking a highly skilled and experienced IT professional to join our team as a Trusted Technical Advisor. As a key member of our team, you will provide technical guidance and advice to our Government Program Manager and support the development of IT systems.Key ResponsibilitiesProvide technical expertise and guidance to the Program...
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Senior Technical Advisor
1 month ago
Bethesda, Maryland, United States InSequence, Inc Full timeJob Title: Senior Technical AdvisorWe are seeking a highly skilled and experienced Senior Technical Advisor to join our team at InSequence, Inc. As a trusted technical advisor, you will provide expert guidance and advice to our Government Program Manager and thought leadership in technical areas, specializing in Cloud, Enterprise Architecture, and associated...
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Medical Writing Manager
2 weeks ago
Bethesda, Maryland, United States Technical Resources International Full timeJob Title: Medical Writing ManagerAs a Medical Writing Manager at Technical Resources International, you will play a key role in coordinating support for a team of Medical Writing staff. Your responsibilities will include supervising Medical Writing staff as needed, performing technical and quality control review of regulatory/medical/technical documents,...
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Technical Solutions Consultant
2 weeks ago
Bethesda, Maryland, United States Seerist, Inc Full timeAbout the RoleSeerist is seeking a highly skilled Technical Solutions Consultant to join our new Technical Solutions team. As a key member of our Go-To-Market team, you will play a critical role in supporting the sales cycle, acting as a trusted partner to the Success team, and engaging both prospective and existing clients.Your primary responsibility will...
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Senior Systems Administrator
2 weeks ago
Bethesda, Maryland, United States Acclaim Technical Services Full timeJob OverviewAcclaim Technical Services is seeking a highly skilled Systems Administrator to join our Mission Technology Division in Bethesda, MD. As a key member of our team, you will be responsible for ensuring the security, efficiency, and reliability of our IT infrastructure.Key ResponsibilitiesConduct research and analysis to identify and mitigate...
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Medical Writing Director
2 weeks ago
Bethesda, Maryland, United States Technical Resources International Full timeJob Title: Medical Writing ManagerWe are seeking a highly skilled Medical Writing Manager to join our team at Technical Resources International. As a Medical Writing Manager, you will be responsible for coordinating support for a team of Medical Writing staff, including supervising Medical Writing staff as needed.Key Responsibilities:Perform technical and...
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Senior Technical Architect
1 week ago
Bethesda, Maryland, United States JCD Staffing Full timeJob Title: Senior Technical ArchitectAbout the Role:We are seeking a highly skilled Senior Technical Architect to join our team at JCD Staffing. As a Senior Technical Architect, you will be responsible for developing and eliciting technical requirements for User Activity Monitoring (UAM) and User Behavior Analytics (UBA) Enterprise Solution.Key...