Customer Service Liaison

4 weeks ago


Greencastle, Indiana, United States Alamo Group Full time
Customer Service Representative Job Description

At Alamo Group, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Customer Service Department, you will play a vital role in ensuring the efficient operation of our business.

Key Responsibilities:

  • Provide prompt and courteous customer service via phone and in-person interactions
  • Utilize company and product knowledge to resolve customer inquiries and issues
  • Collaborate with internal teams to ensure seamless customer experiences
  • Stay up-to-date on product knowledge and industry trends to provide expert advice

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong problem-solving and analytical skills
  • Proficiency in all aspects of customer service, including phone and in-person interactions

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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