Customer Service Representative

2 weeks ago


San Ramon, California, United States Pottery Barn Kids Full time
{"title": "Customer Service Representative", "content": "About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and engaging store environment.

Responsibilities
  • Provide personalized service to customers, ensuring a positive and memorable shopping experience
  • Process transactions accurately and efficiently, handling returns, exchanges, and sales
  • Maintain a clean and organized store environment, adhering to visual standards and company policies
  • Participate in visual merchandising and inventory management to ensure a visually appealing store
  • Collaborate with colleagues to achieve sales goals and provide exceptional customer service
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Ability to lift up to 75 pounds and stand for long periods
What We Offer
  • A competitive hourly rate and benefits package
  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial, and emotional health
", "lang_code": "en-US"}

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